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Living Products

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Dining Products

Tea Set Shop

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Outdoor Products

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FREQUENTLY ASKED QUESTIONS

1.WHEN CAN I SHOP?

OUR PHYSICAL STORE IS OPEN MONDAY- SATURDAY. 10:00AM – 7:00PM (WAT). OUR ONLINE STORE IS ALWAYS OPEN AND YOUR ORDER WILL BE PROCESSED WITHIN 24 HOURS.

2.CAN I GET A DISCOUNT OR DO YOU HAVE SALES PROMOTIONS?

AS OUR PRICES ARE CAREFULLY WORKED OUT TO GIVE THE BEST VALUE, WE ARE UNABLE TO OFFER DISCOUNTS NOR DO WE HAVE SALES PROMOTIONS. WE HOWEVER DO HAVE AN AMAZING REWARD SYSTEM:

a.IT’S YOUR BIRTHDAY? GET A 10% DISCOUNT SPECIALLY FOR YOU
b.BEEN A RETURNING CUSTOMER THROUGH THE YEAR? GET A SURPRISE GIFT VOUCHER FROM US.

3.CAN YOU DELIVER TO MY LOCATION?
YES WE CAN. DELIVERY CHARGES DO APPLY AND VARY DEPENDING ON YOUR LOCATION.
4.IT’S A GIFT BUT I AM NOT SURE WHAT THE RECIPIENT WOULD LIKE. WHAT CAN I DO?
OUR BEAUTIFULLY WRAPPED GIFT VOUCHERS WITH NO PRICE LIMITS AND VALID FOR ONE YEAR ARE THE PERFECT PRESENTS.
5.CAN I RETURN MY PURCHASE IF I CHANGE MY MIND?

WE ARE HAPPY TO OFFER AN EXCHANGE OR CREDIT VOUCHER FOR ITEMS UNUSED AND IN ALL ORIGINAL PACKAGING RETURNED WITHN 14 DAYS.
FOR ITEMS THAT BECOME FAULTY FROM USE, PROVIDED ALL MANUFACTURER’S INSTRUCTIONS ARE FOLLOWED IN ITS USE, WITHIN 30 DAYS WE WILL REPLACE OR GIVE A CREDIT VOUCHER. AFTER 30 DAYS, WE WILL REPAIR OR REPLACE. PLEASE SEE OUR FULL T & C FOR DETAILS.